Terms & Conditions

This is the website and shop of the Swoboda Eva & Berger Anna GbR (hereinafter also referred to as ‘e.a.seawear’, ’seller’ or ‘us’), with registered address Köpenicker Str. 146/147, 10997 Berlin. These Terms and Conditions apply to the website www.ea-seawear.com.  Every order submitted by the customer (hereinafter referred to as ‘customer’ or ‘you’) through the website www.ea-seawear.com will be regarded as an acceptance by the customer of the General Terms and Conditions, which are an integral part of the agreement with the customer unless other conditions were confirmed explicitly and in writing by the customer.

OFFERS, ORDERS AND AGREEMENTS

OFFERS

All offers made by e.a.seawear are non-committal and can be revoked or changed. Information regarding products and pricing, as well as detailed order information are drafted and announced under condition of change and correction. The term of offers and specials is while stocks last or until the term as mentioned on the site has expired. If the term of the offer or special has expired the customer cannot lay claim in whatsoever way to this particular offer or special.

ORDERS

e.a.seawear is only bound to an order after it is confirmed in writing or until the order is being executed by one of our employees. e.a.seawear is justified to refuse orders whether to stipulate special conditions regarding the agreement. If an order cannot be accepted, or if e.a.seawear wishes to stipulate special conditions regarding the agreement, e.a.seawear will announce this within 30 days after receiving the order.

AGREEMENT

An agreement will come about when e.a.seawear has confirmed your order in writing, either via post or via e-mail.

PRICES AND COSTS

The prices stated on the website at the moment of ordering apply. All prices are in Euro (€), VAT included, shipping costs excluded unless otherwise stated or agreed in writing. e.a.seawear retains the right to change the prices of goods especially when a legal price determing factor gives rise to this. 

PAYMENT

The customer can pay the purchase amount of the ordered goods, with added shipping costs, in different ways. e.a.seawear retains the right to exclude certain means of payment. Ordered goods will not be sent until all due amounts are met.

SHIPPING INFO

Shipping costs are (for 1-2 single items):
Germany: Warensendung ohne Sendungsverfolgung, 3-7 Tage: 1,90 € or Dt. Post mit Sendungsverfolgung 1-3 Tage: 4,75 €
EU, Switzerland or International:  DHL incl. tracking, 3-7 days: 6,20 €

Products are only shipped to countries to which delivery is accepted as mentioned on the website unless explicitly and confirmed in writing by e.a.seawear.  An order will be shipped between 24-48 hours after the purchase if the order is placed Monday through Friday. The customer will receive a message when the item is send.  Shipping takes 3-7 Business days according to which shipping option was chosen by the customer. The stated delivery period is not binding, it is merely an approximate indication. Incorrect shipping addresses are the sole responsibility of the customer and can lead way to charging extra shipping costs at the expense of the customer. In cases where the package is kept at the customer's local post office, it is the customer's responsibility to collect the item. No refunds shall be issued for non-collected items. Customers are responsible for all customs and duties. No delay in delivery can lead to cancel the agreement or to the payment of a claim made by the customer in favour of the customer unless this delay was intended.

COMPLAINTS

In case of a complaint due to non-conform or incorrect delivery, these complaints need to be forwarded at e.a.seawear within eight (8) days of the delivery date in order to be admissible. In case of hidden faults, complaints need to be forwarded in writing within eight (8) days after discovery of the fault or after the moment at which such discovery should reasonably have been made. The acceptance of the goods by the customer covers every possible fault, every non-conformity or every error regarding the delivery that could have been recorded.

Return policy

We will gladly accept exchanges within 14 days of delivery date. All items must be received in original form with all tags & liners in place. Health regulations do not permit us to accept any exchanges on worn, altered, laundered or damaged items. In case of a return the customer will get the money of the ordered item(s) as well as the money payed for the shipment. The customer is responsible for return shipping charges. We will re-ship your exchanged items back to you for free.

Personal indentifiable information

When ordering, as appropriate, the customer will be asked to enter His/heh name, email address, mailing address, credit card information or other details to handle the order. e.a.seawear collects information from the customer when he/she places an order, subscribes to a newsletter or enters information on our site. Furthermore e.a.seawear uses the information to follow up with the customer after correspondence. e.a.seawear does not use cookies for tracking purposes. We do not sell, trade, or otherwise transfer to outside parties your Personally Identifiable Information.

EVIDENCE

e.a.seawear and the customer accept the use of electronic evidence in the context of their relations, such as e-mail, electronic files or back-ups.

OTHER

If one or more stipulations of these Terms and Conditions or any other agreement with e.a.seawear is declared as null or is contrary to any applicable legal provisions , this nullity will not affect the validity of other items. e.a.seawear will replace the stipulation concerned by a new by rights acceptable similar stipulation. e.a.seawear retains the right to make changes to the Terms and Conditions. The Terms and Conditions that apply are those that are published on the website at the moment of the agreement.